“ Great buying experience. Never any pressure to buy. Ethan was very knowledgeable on the Tacoma. They have a great selection of Tacoma's and the best price in Richmond. Highly recommend Ethan and Ourisman Toyota. ”

“ (Translated by Google) The staff is truly friendly and helpful, especially Murat, who is a true expert in his field. They have options for every budget. I highly recommend them! (Original) Персонал действительно очень...View More ”

“ Everyone at Ourisman was knowledgeable and helpful. They didn’t have the car we wanted but went out of their way to find it at another dealer. We were more than happy with their help. ”

“ Be. Is an excellent manager and always puts the customer first! ”

“ Great Experience! Worked with David on getting a new Camry and was very professional and knowledgeable. Worked hard on getting us the numbers we were looking for as well. ”

“ The recall did take all day to complete but it looked like they were very busy that day. Evan in the service department was very nice and helpful ”

“ Everyone at the dealership was professional and courteous, the service manager advised me to purchase an oil change package that saved me money, also the waiting rooms were comfortable and accommodating. ”

“ I’ve been a loyal customer for over a decade, and I’ve always received prompt and dependable service. Thank you! ”

“ Got oil change and state inspection ”

“ Lizabeth and I couldn't be happier with the service provided by Ethan Bonda at Ourisman Toyota of Richmond. We had been looking for a 2026 RAV4 Limited since Oct. 2025 and Ethan was with us all the way. He placed the order to our specifications and...View More ”

“ I have always had great service at this dealership. ”

“ I love going to Toyota to get my car worked on. Everyone is very nice and ready to help ”

“ They are fast , helpful and professional. ”

“ 2026 UPDATE: Mcgeorge is now Ourisman but the only thing that changed from my perspective is the name. We purchased a vehicle last week from John Waters. If you want to buy a vehicle but don’t want to feel pressured with typical car sales language...View More ”

“ Great experience! ”

“ OMG!!! I love love love Chiraz she helped me get into a 2023 Santa Fe when no one else would. She worked really hard for me and was very persistent. My experience here was one of the best I’ve received shopping for a car ever!!! I believe her name...View More ”

“ Professional as always; job well done ”

“ JJ was very helpful and made the experience very easy. ”

“ Had a very good experience getting a car for a teenage driver. They listened to what was impeotant for me for his safety and helped me find an affordable safe drive for him. Appreciate so much. Recommend this company without any issues Thank you for...View More ”

“ Labor cost is a little pricey little overall work was good. ”

“ Chad was quick to get me checked in, and very pleasant to work with. Service was completed in about an hour. Everything was very smooth. ”

“ Ordered parts for a 2008 model online from CT and got it 4 days later! Super fast processing on Monday. I will definitely be doing business again with them in the future. ”

“ Had a great experience with Evan...Super nice guy and great service! Top notch employee! Everything went well & FAST! Would definitely recommend! Thanks. ”