“ Regular service appointment under “Toyota Care”’ was quick and thorough. ”

“ Always friendly, professional and efficient! ”

“ Amazing customer service from Jenna in the service department and all the fellow colleagues and high quality service ”

“ Murat and the entire team made my purchase seamless and pleasant. This is the second vehicle bought with Murat in the past year. ”

“ Great experience! Thanks Justin! ”

“ Chad was great ”

“ In for an advised treatment! Went less that the two hours I was told. Great job!! Very enjoyable!! ”

“ Jeana was super efficient. Everything went smoothly. Jeana gave me options on how to save on my oil changes , which I appreciate. When I ask to make sure they would calculate the mileage info inside my vehicle she made sure it was set on the right...View More ”

“ Super customer service ! Polite and thorough . Ethan was wonderful. Above and beyond. Gave me complimentary car wash. Was so impressed went to wash bay to give the individual a tip. I live in Charlottesville but will always come to Ourisman. George ”

“ Great experience with Mike Secours who took a LOT of time tracking down the exact Camry I wanted. I dealt with Mike many years ago and asked for him again this time when I was in the market for a new car. ”

“ The service I received was excellent & efficient. The customer service was outstanding, mannerable & very polite too. I would recommend Ourismann Toyota of Ricmond to anyone who's interested in getting a new/use car or need your car service. ”

“ I’m happy to see them and buy my form them every thing really good they do for us Thank you so much ”

“ Great service and very genuine advisors. ”

“ Excellent customer service as usual! Thx Jeana!! ”

“ My go to place to service my Toyota. The staff is great, friendly, and knowledgeable. They get me in and out, let me know what's needed vs good to have, and they don't break the bank. ”

“ Excellent Job! Michael was very knowledgeable, personable, efficient and helpful. Requested work was done in slightly less time than estimated. All in all, it was a very positive experience. ”

“ My service was done well and in a timely fashion. Everyone is friendly and helpful. My car was clean as if nothing was done which is important to me! ”

“ Work done as requested everyone one was very helpful Chad Taylor was great as always Quick in and out ”

“ Great Experience. In & Out.... ”

“ Jenna was wonderful to work with! Service is excellent and pricing is very fair. ”

“ I've been going to this dealership to have my car serviced for a few years. I met Mark and he has been very good about explaining and recommending service essential for my car. I trust his advise and he goes above and beyond to help me. Thank you,...View More ”

“ I had a great experience buying my car from Oursman, and Biju made the process easy from start to finish. He was polite, professional, and did everything he said he would do. He took the time to help me explore different options and SUV choices...View More ”

“ Always have a great experience at Ourisman. ”

“ Murat was the best :) I got a great deal on my Prius....a great dealership... ”

“ Great buying experience. Never any pressure to buy. Ethan was very knowledgeable on the Tacoma. They have a great selection of Tacoma's and the best price in Richmond. Highly recommend Ethan and Ourisman Toyota. ”

“ (Translated by Google) The staff is truly friendly and helpful, especially Murat, who is a true expert in his field. They have options for every budget. I highly recommend them! (Original) Персонал действительно очень...View More ”

“ Everyone at Ourisman was knowledgeable and helpful. They didn’t have the car we wanted but went out of their way to find it at another dealer. We were more than happy with their help. ”

“ Be. Is an excellent manager and always puts the customer first! ”