Meet Our Staff

Our staff here at Ourisman Toyota of Richmond is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Management Staff

General Manager Ron  West
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General Manager
Ron West
General Sales Manager Josh  Armentrout
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General Sales Manager
Josh Armentrout
Fixed Operations Director Louise  Albis
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Fixed Operations Director
Louise Albis
Service Manager William  McKinney
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Service Manager
William McKinney
New Car Sales Manager Kenneth  Puryear
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New Car Sales Manager
Kenneth Puryear
New Car Sales Manager Whit  Bryant
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New Car Sales Manager
Whit Bryant
New Car Sales Manager Tim  Grinstead
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New Car Sales Manager
Tim Grinstead
Internet Sales Manager Chase Harvey
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Internet Sales Manager
Chase Harvey
Used Car Sales Manager Drew  Geisel
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Used Car Sales Manager
Drew Geisel
Used Car Sales Manager Justin  Poole
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Used Car Sales Manager
Justin Poole
Used Finance Manager Trevor  Coley
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Used Finance Manager
Trevor Coley
Shop Manager Chris  Wiltshire
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Shop Manager
Chris Wiltshire
Used Car Service Manager Robert  Harman
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Used Car Service Manager
Robert Harman
Finance Manager Brittany  Esteppe
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Finance Manager
Brittany Esteppe
Finance Manager Nicole  Caldwell
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Finance Manager
Nicole Caldwell
Finance Manager Joshua  Popham
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Finance Manager
Joshua Popham
Rental Car Manager Nick  Burton
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Rental Car Manager
Nick Burton

Meet Our New Car Sales Staff

Sales Consultant Josh Di Grazia
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Sales Consultant
Josh Di Grazia
Sales Consultant Thick Chin
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Sales Consultant
Thick Chin
Sales Consultant Laura Sutton
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Sales Consultant
Laura Sutton
Sales Consultant Erika Alvarez
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Sales Consultant
Erika Alvarez
Sales Consultant John Waters
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Sales Consultant
John Waters
Sales Consultant Biju Kanamkombil
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Sales Consultant
Biju Kanamkombil
Sales Consultant Eric Thomas
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Sales Consultant
Eric Thomas
Sales Consultant Murat Cevik
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Sales Consultant
Murat Cevik
Sales Consultant Ethan Bonda
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Sales Consultant
Ethan Bonda
Generic Staff Photo
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Sales Consultant
Luke Schneider
Sales Consultant David Weimer
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Sales Consultant
David Weimer
Sales Consultant Clyde White
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Sales Consultant
Clyde White
Sales Consultant Ari Karimi
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Sales Consultant
Ari Karimi
Sales Consultant Mike Secours
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Sales Consultant
Mike Secours
Sales Consultant Ray Chamberlain 
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Sales Consultant
Ray Chamberlain 

Meet Our Pre-Owned Sales Staff

Used Car Sales Associate AJ Hadaf
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Used Car Sales Associate
AJ Hadaf
Used Car Sales Associate Shaheer  Saleh
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Used Car Sales Associate
Shaheer Saleh
Used Car Sales Associate Carlos  Aldecoa
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Used Car Sales Associate
Carlos Aldecoa
Used Car Sales Associate Sally  Berry
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Used Car Sales Associate
Sally Berry
Used Car Sales Associate Tyler  Crosier
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Used Car Sales Associate
Tyler Crosier
Used Car Sales Associate Garland  Mickens
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Used Car Sales Associate
Garland Mickens
Used Car Sales Associate Ray  Edgell
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Used Car Sales Associate
Ray Edgell
Used Car Sales Associate Jennifer  Thompson
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Used Car Sales Associate
Jennifer Thompson
Used Care Sales Associate Jason  Elliott
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Used Care Sales Associate
Jason Elliott

Meet Our Service Staff

ASM Chad  Traylor
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ASM
Chad Traylor
ASM Evan  Ball
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ASM
Evan Ball
ASM Ben  Burnett
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ASM
Ben Burnett
ASM Eric  Powell
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ASM
Eric Powell
ASM Ethan  Wood
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ASM
Ethan Wood
ASM Jeana  Gordon
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ASM
Jeana Gordon
ASM Justin  Tiggett
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ASM
Justin Tiggett
Used Service ASM Adrianah  Gasaway
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Used Service ASM
Adrianah Gasaway
Used Service ASM Mark  Sovereen
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Used Service ASM
Mark Sovereen

Meet Our Rental Staff

Rental Car Associate Kevin  Legaspi
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Rental Car Associate
Kevin Legaspi

Our Locations

  • Ourisman Toyota of Richmond
  • 9319 W Broad St
  • Henrico, VA 23294
  • Get Directions

Great service and very genuine advisors.

- parvaiz ahmad, GOOGLE

Excellent customer service as usual! Thx Jeana!!

- Yasmin Ka, GOOGLE

My go to place to service my Toyota. The staff is great, friendly, and knowledgeable. They get me in and out, let me know what's needed vs good to have, and they don't break the bank.

- Sabrina Carroll-Maddox, GOOGLE

Excellent Job! Michael was very knowledgeable, personable, efficient and helpful. Requested work was done in slightly less time than estimated. All in all, it was a very positive experience.

- Matt Harper, GOOGLE

My service was done well and in a timely fashion. Everyone is friendly and helpful. My car was clean as if nothing was done which is important to me!

- caroljanes50, DEALERRATER

Work done as requested everyone one was very helpful Chad Taylor was great as always Quick in and out

- Ronald Gaughf, GOOGLE

Great Experience. In & Out....

- Tammie Meador, GOOGLE

Jenna was wonderful to work with! Service is excellent and pricing is very fair.

- Arthur Fairbrother, GOOGLE

I've been going to this dealership to have my car serviced for a few years. I met Mark and he has been very good about explaining and recommending service essential for my car. I trust his advise and he goes above and beyond to help me. Thank you, Mark for your kindness and professional service!...

- Levetta Nesbitt, GOOGLE

I had a great experience buying my car from Oursman, and Biju made the process easy from start to finish. He was polite, professional, and did everything he said he would do. He took the time to help me explore different options and SUV choices without ever being pushy or impatient. I also...

- Cory McCann, GOOGLE

Always have a great experience at Ourisman.

- Carol Heiks, GOOGLE

Murat was the best :) I got a great deal on my Prius....a great dealership...

- Ramona Condon, GOOGLE

Great buying experience. Never any pressure to buy. Ethan was very knowledgeable on the Tacoma. They have a great selection of Tacoma's and the best price in Richmond. Highly recommend Ethan and Ourisman Toyota.

- Christopher Gonzalez, GOOGLE

(Translated by Google) The staff is truly friendly and helpful, especially Murat, who is a true expert in his field. They have options for every budget. I highly recommend them! (Original) Персонал действительно очень дружелюбный и отзывчивый,...

- Serdar Bekar, GOOGLE

Everyone at Ourisman was knowledgeable and helpful. They didn’t have the car we wanted but went out of their way to find it at another dealer. We were more than happy with their help.

- Fred Gregory, GOOGLE

Be. Is an excellent manager and always puts the customer first!

- Ken Barker, GOOGLE

Great Experience! Worked with David on getting a new Camry and was very professional and knowledgeable. Worked hard on getting us the numbers we were looking for as well.

- Jajuan Garcia, GOOGLE

The recall did take all day to complete but it looked like they were very busy that day. Evan in the service department was very nice and helpful

- Britt King, GOOGLE

Everyone at the dealership was professional and courteous, the service manager advised me to purchase an oil change package that saved me money, also the waiting rooms were comfortable and accommodating.

- Bryan Gunnell, GOOGLE

I’ve been a loyal customer for over a decade, and I’ve always received prompt and dependable service. Thank you!

- Skatingmom Lo, GOOGLE

Got oil change and state inspection

- Aldo Herrera, GOOGLE

Lizabeth and I couldn't be happier with the service provided by Ethan Bonda at Ourisman Toyota of Richmond. We had been looking for a 2026 RAV4 Limited since Oct. 2025 and Ethan was with us all the way. He placed the order to our specifications and sent us updates regularly. When we heard from...

- Michael Kaprielian, GOOGLE

I have always had great service at this dealership.

- Felix Crawford, GOOGLE

I love going to Toyota to get my car worked on. Everyone is very nice and ready to help

- Mary Garriques, GOOGLE

They are fast , helpful and professional.

- Valeria Garcia, GOOGLE

2026 UPDATE: Mcgeorge is now Ourisman but the only thing that changed from my perspective is the name. We purchased a vehicle last week from John Waters. If you want to buy a vehicle but don’t want to feel pressured with typical car sales language and tactics Ourisman and John in particular is...

- Paul Keller, GOOGLE

Great experience!

- Kevin Smith, GOOGLE

OMG!!! I love love love Chiraz she helped me get into a 2023 Santa Fe when no one else would. She worked really hard for me and was very persistent. My experience here was one of the best I’ve received shopping for a car ever!!! I believe her name was Haliey she was very sweet and got me out in...

- Patrice Holmes, GOOGLE

Professional as always; job well done

- Carol Williams, GOOGLE

JJ was very helpful and made the experience very easy.

- Rezowan Kabir, GOOGLE
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